To support the fair, efficient and professional running of Body Profile Pilates:
Payment and block bookings
All bookings can only be secured with payment.
Private sessions can be paid for on an individual basis or in block bookings of six sessions. The block booking option offers a discount on the condition that payment is made in advance and by the sixth session of each block.
Any payment due after the sixth session will be charged at the full single session rate.
All block bookings to be taken within a 3-month period. All other payment options (ie single fee or full session payments) expire within a 6-month period. Unfortunately all payments are non-refundable.
Cancellations
Cancellations are charged at the full rate (i.e. ‘single session’ rate, ‘block of 6’ session rate) unless a minimum of 24 hours notice is provided by phone.
If you cannot attend the studio for any reason, there is the option to switch to an online session. Please note that a minimum of 24 hours notice is required to rewrite session plans.
One-to-two/three/four cancellations:
In the event that one client cancels a session providing 24 hours notice or more, that session will be deferred to the next allocated slot. The other attendee/s has the option to book and pay for a private session in the original time slot, at the single one-to-one/two/three rate.
If however one client cancels a session with less than 24 hours notice the full fee is charged. If in a block, the other attendee/s may go ahead with the session as normal.